Back-Office BPO Operations
End-to-end back-office processing with 99.5%+ accuracy targets. We work inside your existing systems — SAP, QuickBooks, NetSuite, Xero, or custom ERPs — under strict confidentiality agreements.
Processes we take over
- Accounts payable & receivable — invoice entry, payment posting, vendor reconciliation, collections follow-up, aging reports
- Document processing — intake, classification, data extraction, routing, archival
- Order fulfillment coordination — order entry, shipment tracking, vendor communication
- Claims processing — intake, documentation, status tracking, correspondence
- Records management — digital filing, retention, compliance-ready retrieval
- Data processing & migration — high-volume entry, cleanup, normalization
Quality controls
- Multi-layer QA: real-time audit sampling, daily error tracking, peer review
- Standard accuracy target: 99.5% or higher
- Weekly metrics reported to you
- Exception alerting for SLA risks
Systems we work in
SAP, QuickBooks, Xero, NetSuite, Sage Intacct, and most custom ERPs. Agents are typically proficient on proprietary systems within 5-7 business days of access.
Pricing
From $8-10/hr per agent. Monthly billing, no setup fees. Compliance, confidentiality, and role-based access included. Scope your project.